Via this link GLS Retoure you can create a return label for the return shipment to us. Please be sure to include the ticket number or RMA number (Return Merchandise Authorization) as a reference. Otherwise, processing will not be possible.

Please make sure that the goods are sufficiently prepared for shipment and packed appropriately for transport.

A package may be up to 60 cm high, 80 cm wide, 200 cm long and weigh 25 kg. The girth of the package, i.e. circumference plus the longest side, may be up to 300 cm.
A return shipment is only possible from Germany, Austria, Belgium, Denmark, Polen, Ireland and Luxembourg.

GLS Retoure